Partnering

Partnering = A commitment by both customers and suppliers, regardless of size, to a long-term relationship based on clear, mutually agreed objective to strive for world-class. The key characteristics of partnerships sourcing are as follows: Top level management commitment Involvement by all relevant functions Customer and supplier working together A high level of trust, knowledge sharing and … More Partnering

Relationship Management

Relationship Management = The process of analysing, planning and controlling an organisations relationships, in order to be able to leverage the more important relationships to the long-term benefits of the organisation.  Relationship management involves a range of activities designed to: Gather information about the other parties in the firms commercial relationships in order to help predict and … More Relationship Management

Purchasing Research

Purchasing Research = The systematic study of all relevant factors which may affect the acquisition of goods and services, for the purpose of securing current and future requirements in such a way that the competitive position of the company is enhanced.  To achieve its strategic objectives for supplier relationship and supply chain management, it is essential for … More Purchasing Research

Supplier Switching

One sourcing policy issue related to supplier relationship strategies is the extent to which the buying organisation is prepared to engage in Supplier Switching. Supplier Switching = Dropping an existing supplier or deciding not to renew a supply contract in favour of a new or alternative supplier.  There may be a range of reasons for … More Supplier Switching

Contract Management

Contract Management = The process of ensuring that both parties to the contract meet their obligations and that the intended outcomes of a contract are delivered. It also involves building a good working relationship between the buyer and the supplier.  Many of the cost savings and improvements available from contract and supplier management are achieved … More Contract Management

Risk Management Strategies

Risk Management = The process whereby organisations methodically address the risks associated with their activities with the goal of achieving sustained benefit. Identifying and quantifying vulnerability allows an organisation to prioritize resources to meet the most severe risks and to set defined thresholds at which action on an issue will be triggered. Risk Management strategies … More Risk Management Strategies

Seven Wastes

One key added value process is the reduction or elimination of waste activities and processes. One of the early manufacturing quality gurus, Taichi Ohno, introduced the concept of the ‘Seven Wastes‘: areas that could be targeted in the manufacturing process in order to eliminate or improve the efficiency of operations. Transportation – Moving materials unnecessarily between … More Seven Wastes

Relationship Drivers

Key Qualities or Values which Build Relationships: Quality of interaction (each interaction should be a positive episode) Trust (supporting mutual investment in the relationship) Transparency (willingness to share information) Commitment (important for adding value and minimising risk) Cooperation and collaboration (avoiding adversarial relations) Mutuality (exchange and reciprocity) “Create – Deliver – Inspire” Luminary Group Ltd ©